We usually ship all our orders within 2-3 days upon receiving the order. You can contact us to cancel the order till the time it is not dispatched. Once we dispatch your order you will receive an email on your registered email ID along with the tracking details. nekastore.in reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.